May 20, 2010, Excuses Excuses
I was steaming mad today. Showed up at the dental office with the staff looking at me nearly cross-eyed. “I think you’re here on the wrong day…” Apparently they switched my ortho appointment without notifying me. At first they tried placing blame on me even though it was clearly their fault. The receptionist said, “Oh Dr. B is always switching his days around”… blah blah blah “maybe next time, call the day before to make sure.” What a waste of time! I could have been spending my time doing something useful and it’s an effort for me to get to this office. Just terrible! Sorry for all the griping =(.